Help / The Help Forum

Karen_Chappell says:

Same thing happening to me, using chrome on desktop.
Actually I can scroll, it just pops back up to the top very quickly.
Posted 5 weeks ago. ( permalink | reply )

InnAtElmwood says:

same on Win10 PC with Edge; refresh doesn't fix the issue.
Posted 5 weeks ago. ( permalink | reply )

BlueisCoool says:

I noticed this issue yesterday in my own groups when I was attempting to change a cover photo. I just change one today and had a difficult time of it.This seems to be a new issue with the groups.
Posted 5 weeks ago. ( permalink | reply )

Karen_Chappell says:

No response from staff about this bug???
Posted 5 weeks ago. ( permalink | reply )

Karen_Chappell says:

Thanks for checking into this.
I tried what you said, closing and going back in, and I still have the same problem.
Posted 5 weeks ago. ( permalink | reply )

mcnod says:

carolea8:

I noticed that if I closed the selection window, and then attempted to update the group Cover Photo a second time, the scrolling function worked as expected.

Karen_Chappell says:

Still having the problem.
Posted 4 weeks ago. ( permalink | reply )

Dolores.G says:

What I've noticed is that there is a search box on the upper right corner of the page with all the group's photos. If you put in the name of the photo you want to use as the cover, the search will find all the photos with that name. You can then select the photo and proceed as usual. I actually find this is an improvement - we have over 22,000 photos in our 365 group and the ability to search for a specific photo is great. It may have always been there, but I just noticed.
Posted 4 weeks ago. ( permalink | reply )

Dolores.G says:

carolea8:

See my post above - I didn't think about putting in a reply until after I posted my comment.
Posted 4 weeks ago. ( permalink | reply )

InnAtElmwood says:

Dolores.G:

thanks for pointing out this feature
Posted 4 weeks ago. ( permalink | reply )

siobhan_muintir says:

The work-around of putting the image name into the upper right search worked twice without a problem; third time not a charm - it now claims there is no such image in the group.
Posted 2 weeks ago. ( permalink | reply )
siobhan_muintir edited this topic 2 weeks ago.

Web-Betty says:

carolea8:

That is not working for me. I've tried this multiple times.
Posted 2 weeks ago. ( permalink | reply )

Linda 1 day at a time says:

Same problem here. I have tried Firefox, Chrome, and MS Edge with the same result: a non-functioning scroll bar.
Posted 2 weeks ago. ( permalink | reply )

Hakan Kavas says:

Still not working .But in second or,even in third time is OK.
Posted 9 days ago. ( permalink | reply )
Hakan Kavas edited this topic 9 days ago.

‎M says:

carolea8:

Any updated on the issue?
Posted 2 days ago. ( permalink | reply )